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Salesforce integrated Anthropic’s Claude Tag into Slack, creating a persistent AI agent that overlaps with its own Slackbot and Agentforce features. Employees fear this third-party tool could undercut Salesforce’s in-house AI offerings even as the company promotes an open-platform strategy.
Salesforce rolled out Backup & Recover Next, a fully native backup solution with FedRAMP High authorization. It automates daily backups of all objects and sandboxes, offers fast, granular restores, and keeps data within the Salesforce Trust Boundary to meet strict security and residency requirements.