This article introduces Agentic Experience (AX) Design, a new field focused on mapping and automating business workflows for autonomous AI agents rather than humans. It outlines the AX designer’s role—investigating real processes, structuring machine-readable systems, and defining guardrails—to ensure reliable, scalable automation.

Prompt Opinion lets healthcare organizations plug in interoperable AI agents, tools, and standards into real workflows. It uses MCP, A2A, and FHIR to connect EHRs, policies, and data, turning standalone agents into production-ready tasks like prior authorizations, trial matching, and population health analyses.