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Google Cloud and Nokia just rolled out two AI agents inside Nokia’s Assurance Center to automate network operations. Built with Google’s Agent Development Kit on the Gemini Enterprise platform, the router agent interprets user commands, sets up communication paths and enforces policy guardrails. The event triage agent sifts through alarms, compares them to historical data and pinpoints root causes. Together, they claim to slash troubleshooting times by 50–80%.
Four more agents will arrive when the platform goes live as a SaaS on Google Cloud Marketplace in September 2026. The KPI selector will decode complex performance metrics. The anomaly reasoner spots real network issues versus false alerts. An action reasoner then picks remediation steps from automation catalogs. Finally, a dashboard agent turns spoken queries into visual reports on demand.
Google says these tools boost accuracy, cut costs and let engineers work in natural language. Nokia’s “glass box autonomy” model keeps humans in control: suggestions go to operators for sign-off, though fully closed-loop fixes can run automatically under low-risk, preapproved policies. Both vendors also tied AI into Nokia’s Network-as-Code API framework, so teams can slice networks for tasks like emergency response or AI inference streams right from the start.
On the market side, Alphabet’s telecom revenue hit about $3 billion in 2025, versus $3.85 billion for Microsoft and $4.2 billion for Amazon, according to MTN Consulting. Rolling updates will deliver the remaining agents across Nokia’s Unified Inventory, Data Suite and Orchestration apps from late 2026 through 2027.
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